The article attempts to provide a new way to understand construction of human’s mental model of an information-rich resource. This methodological challenge has been undertaken to fight lack of empirical research on the elements, components, or dimensions of people’s mental models.
Yan Zhang School of Information, University of Texas at Austin, 1616 Guadalupe, Austin, TX 78701. E-mail: yanz@ischool.utexas.edu
JOURNAL OF THE AMERICAN SOCIETY FOR INFORMATION SCIENCE AND TECHNOLOGY, 61(11):2206–2218, 2010